| Introduction |
| |
 Short program_U.S.orIntl. audience 6_02 [Download] |
| Day 1 |
| |
Healthcare & Quality Concepts [Download] |
| |
Management and Leadership [Download] |
| |
Quality Structure In Healthcare Organization [Download] |
| |
THE "QUALITY RESOURCE CENTER" [Download] |
| |
Management and Leadership (Strategic Leadership) [Download] |
| |
Operational Management [Download] |
| |
Development of Performance Improvement Plan [Download] |
| Day 2 |
| |
Care Coordination [Download] |
| |
Patient Safety [Download] |
| |
Risk Management [Download] |
| |
The Basics of Healthcare Failure Mode and Effect Analysis [Download] |
| |
Utilization Management [Download] |
| |
Vista Electronic Health Record [Download] |
| Day 3 |
| |
Data Collection [Download] |
| |
Epidemiology and Statistics [Download] |
| |
Information Management [Download] |
| |
Quality Measurement [Download] |
| |
Process Variation [Download] |
| |
Statistics [Download] |
| Day 4 |
| |
Clinical Process Improvement [Download] |
| |
Medical Staff Credentialing [Download] |
| |
Performance Improvement Tools [Download] |
| |
Performance Improvement Approach [Download] |
| Day 5 |
| |
Performance Measurement and Improvement [Download] |
| |
Surveillance, Prevention, and Control of Infection [Download] |
| |
Integrated Delivery Systems [Download] |
| |
Integration [Download] |
| |
Quality Reviews [Download] |
| Day 6 |
| |
How Accreditation Improves Quality of Care and Patient Outcomes [Download] |
| |
Accreditation Survey Process [Download] |
| |
Communication [Download] |
| |
Education, Training and Communication [Download] |
